REMOTE DBA PLANS

Remote DBA Plans 2018-03-13T19:25:18+00:00

Remote Database Management Service Plans

Basic
24×7 On-call Support

  • You characterize the parts and duties of your Remote DBA
  • 24×7 available to come back to work Support
  • Access to Virtual-DBA Client Web Portal for Case Tracking
  • Essential DBA allocated for each upheld stage
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Premium
24×7 Monitoring & Support

  • Contains all highlights of the “Basic Plan”
  • 24×7 Monitoring and DBA Support
  • Framework assets and accessibility measurements “Framework Heartbeat”
  • Robotized Connectivity Monitoring checked to XTIVIA Virtual-DBA servers
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Custom
Support defined by you

  • Characterize the DBA administrations you require
  • Pick your help windows as required
  • Characterize the parts and obligations regarding your Remote DBA
  • Timetable the observing required for your business
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WE ARE FLEXIBLE..!!!!

Send an email at asad@waja.com.sa to get a customized plan for your business.

  • 24×7 on-call access to DBA support experts
  • Virtual-DBA Client Web Portal for case Tracking
  • Essential DBA allocated for each upheld stage
  • Customer-defined service support hours per agreement term
  • Covering every significant stage, our expert Oracle, Microsoft SQL Server, MySQL, IBM Informix, IBM DB2 LUW, MongoDB and PostgreSQL teams are just a telephone summons.
  • 24×7 on-call access to DBA support experts
  • Virtual-DBA Client Web Portal for case Tracking
  • Essential DBA allocated for each upheld stage
  • Customer-defined service support hours per agreement term
  • Covering every significant stage, our expert Oracle, Microsoft SQL Server, MySQL, IBM Informix, IBM DB2 LUW, MongoDB and PostgreSQL teams are just a telephone summons.

Additionally:

  • 24×7 DBA Support and Monitoring
  • Primary DBA assigned for each supported platform
  • Access to your DBA support experts
  • Day by day system log documents audit
  • Verification of backups
  • Access to Virtual-DBA Client Portal for metrics reports
  • System status observing, including:
    • System pulse (up/down)
    • Availability confirmed to XTIVIA Virtual-DBA servers
    • Performance and resource metrics collection
    • Automatic threshold comparison of collected metrics
    • Notice/reaction when a potential system accessibility issue is found
    • Notice/reaction when a potential system execution issue is found
    • Notice/reaction when a potential system asset issue is found (circle/memory/CPU)
  • Select the administrations you require amid and outside of general business hours
  • Use your present observing apparatuses on the off chance that they comply with our cautioning API
  • Get the assistance you require, when you require it from our expert IBM DB2 LUW, IBM Informix, Microsoft SQL Server, Oracle, MySQL, MongoDB or PostgreSQL teams
  • Pick the highlights you require from our Basic or Premium Plans or make something more modified for your business

Contact Us to Learn More About Our Solutions for Remote Database Services