Remote Database Management Service Plans
Basic
24×7 On-call Support
- You characterize the parts and duties of your Remote DBA
- 24×7 available to come back to work Support
- Access to Virtual-DBA Client Web Portal for Case Tracking
- Essential DBA allocated for each upheld stage
Premium
24×7 Monitoring & Support
- Contains all highlights of the “Basic Plan”
- 24×7 Monitoring and DBA Support
- Framework assets and accessibility measurements “Framework Heartbeat”
- Robotized Connectivity Monitoring checked to XTIVIA Virtual-DBA servers
Custom
Support defined by you
- Characterize the DBA administrations you require
- Pick your help windows as required
- Characterize the parts and obligations regarding your Remote DBA
- Timetable the observing required for your business
WE ARE FLEXIBLE..!!!!
Send an email at [email protected] to get a customized plan for your business.
- 24×7 on-call access to DBA support experts
- Virtual-DBA Client Web Portal for case Tracking
- Essential DBA allocated for each upheld stage
- Customer-defined service support hours per agreement term
- Covering every significant stage, our expert Oracle, Microsoft SQL Server, MySQL, IBM Informix, IBM DB2 LUW, MongoDB and PostgreSQL teams are just a telephone summons.
- 24×7 on-call access to DBA support experts
- Virtual-DBA Client Web Portal for case Tracking
- Essential DBA allocated for each upheld stage
- Customer-defined service support hours per agreement term
- Covering every significant stage, our expert Oracle, Microsoft SQL Server, MySQL, IBM Informix, IBM DB2 LUW, MongoDB and PostgreSQL teams are just a telephone summons.
Additionally:
- 24×7 DBA Support and Monitoring
- Primary DBA assigned for each supported platform
- Access to your DBA support experts
- Day by day system log documents audit
- Verification of backups
- Access to Virtual-DBA Client Portal for metrics reports
- System status observing, including:
- System pulse (up/down)
- Availability confirmed to XTIVIA Virtual-DBA servers
- Performance and resource metrics collection
- Automatic threshold comparison of collected metrics
- Notice/reaction when a potential system accessibility issue is found
- Notice/reaction when a potential system execution issue is found
- Notice/reaction when a potential system asset issue is found (circle/memory/CPU)
- Select the administrations you require amid and outside of general business hours
- Use your present observing apparatuses on the off chance that they comply with our cautioning API
- Get the assistance you require, when you require it from our expert IBM DB2 LUW, IBM Informix, Microsoft SQL Server, Oracle, MySQL, MongoDB or PostgreSQL teams
- Pick the highlights you require from our Basic or Premium Plans or make something more modified for your business